Did you just order a CDA training course from Care Courses? Or maybe you ordered DCF training or are trying to finish your annual child care training hours. No matter what you need to use our courses for, you will need your Care Courses enrollment code. But what is it, and where do you get it?
Your enrollment code is a unique code that you receive after you place your order. Your enrollment code is needed to activate your course in your online account.
Enrollment codes are emailed for online courses and are included on a paper insert in the back cover of CourseBooks.
Once you have placed your order, you will receive two emails. The first email is your receipt, and the second is your enrollment code. In the enrollment code email, you will find the online course enrollment code, the course title, the expiration date, and instructions on how to activate and begin your course.
If you do not receive your receipt and/or enrollment code within 15 minutes, check your email’s junk folder. Sometimes the emails are accidentally flagged as junk! If you still do not have the emails, you can resend the code to yourself through your Care Courses account. Simply log into your account at www.CareCourses.com, go to the “My Orders” section of your account, locate the order, and select “Email Codes” and/or “Email Receipt”. This will send the enrollment code and/or receipt to the email address in your account.
Once you have placed an order for a CourseBook, you will receive your receipt via email. If you do not receive your receipt within 15 minutes, go to the “My Orders” section of your account, locate the order, and select “Email Receipt.”
You will receive your enrollment code when you receive your CourseBook. It will be inside the back cover of your CourseBook.
Once you have your enrollment code, activate it within your online account. Log into your Care Courses account, go to the “My Courses” section, type your enrollment code into the enrollment code area, and select “click to activate.”
Once you activate your enrollment code, the course title will appear below the instructions in blue font. Click on your course title to start watching videos, taking assessments, and accessing the other online components!
Purchasing Care Courses for Staff
But, how do you purchase Care Courses for your staff? We often get questions about how directors can purchase courses for their teachers and employees to take.
We recommend purchasing the courses in your personal account so that you, the director or administrator, have the receipts and can resend the online course enrollment codes if they are lost. Then, you can hand out the enrollment codes (or forward the enrollment code emails) to your staff. If you purchase CourseBooks, you can hand out the CourseBooks to your team directly; instructions for submitting CourseBooks are included within the books themselves and on the enrollment code insert at the back of the course. Once your team members activate the courses in their individual Care Courses accounts, they will be able to complete their training and receive their certificates.
Please note that once an enrollment code is activated in an account, it cannot be undone. The course now belongs to the account holder who activated the enrollment code.
Do you have other questions about your course? Check out our other blogs as well as our Care Courses FAQ for more answers, or give us a call.
Care Courses Support
Please let us know how we can be of additional assistance. Call us: 1–800-685‑7610, Monday through Friday, 9–5 ET, or email us days, evenings and weekends: info@CareCourses.com. We’re here to help!